Profit-maximizing firm investments in customer information security

نویسندگان
چکیده

برای دانلود رایگان متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Cost-effective Firm Investments in Customer Information Privacy

Extensive personal information is gathered explicitly or implicitly when a customer interacts with a firm. Significant risks are associated with handling such personal information. Providing protection may reduce risk of misuse or loss of private information, but it imposes some costs on the firm and its customers. Risk is associated with improper handling of sensitive customer information. Pro...

متن کامل

Firm Boundaries and Investments in Information Technologies

The objective of this paper is to analyse the relationship between information processing needs and capabilities. Both outsourcing and diversification influence the amount and the type of investments that firms perform in information technologies. In particular, we expect more vertically desintegrated firms to be more likely to use those technologies that facilitate interorganizational communic...

متن کامل

Information technology investments and firm value

Our objective in this paper is to develop a firm value model to assist IT managers and researchers in understanding the multiple effects that IT investments have on firm value. This firm value approach adds to the process-oriented approach through simultaneous evaluation of all of the factors that affect firm value. It is crucial for IT professionals to recognize the complex and diverse implica...

متن کامل

Customer Relationship Investments, Value to the Customer, and Value to the Firm: Integrating Attributes and Benefits

A fundamental proposition in marketing strategy is that a customer relationship orientation is positively related to customer value and firm value. However, the mechanisms of this relationship have yet to be explored in detail, especially in service industries. Our paper addresses this issue by proposing a model that identifies important intermediate variables between customer relationship inve...

متن کامل

Value and information: A profit maximizing strategy for Maxwell's demon

Applications of Lagrange's method of undetermined multipliers in physics and economics suggest some analogies between the two disciplines. By using the work of E. T. Jaynes on information theory, the long standing problem of Maxwell's demon in thermodynamics can be cast as a constrained optimization problem where information and energy are dual concepts. Temperature emerges as the energetic pri...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: Decision Support Systems

سال: 2011

ISSN: 0167-9236

DOI: 10.1016/j.dss.2011.02.009