Profit-maximizing firm investments in customer information security
نویسندگان
چکیده
منابع مشابه
Cost-effective Firm Investments in Customer Information Privacy
Extensive personal information is gathered explicitly or implicitly when a customer interacts with a firm. Significant risks are associated with handling such personal information. Providing protection may reduce risk of misuse or loss of private information, but it imposes some costs on the firm and its customers. Risk is associated with improper handling of sensitive customer information. Pro...
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ژورنال
عنوان ژورنال: Decision Support Systems
سال: 2011
ISSN: 0167-9236
DOI: 10.1016/j.dss.2011.02.009